Every once in a while we get a few orders from agency clients. These agencies serve as intermediaries, taking a cut for finding clients and then sending them our way with prefilled forms that include instructions on what the client wants. It’s a great win-win, as we get to flex our brains by writing about myriad topics which we otherwise might not have encountered, the agency gets its share of the revenue, and the client gets top-notch content. But there’s one issue I keep bumping into that’s resulted in my being one the phone with the agency a few times: a demand to stick within a single narrative voice throughout an entire document that’s going to be used for marketing purposes.
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I serve on the media advisory committee for a local magnet school, Northwest Career and Technical Academy. This morning the school hosted a mock interview session, where local members of the media (including related fields like marketing and public relations) dedicated a few hours to pretending to interview students for a job or internship. We then had to grade the students on markers such as attire, eye contact, responses to questions, résumé/portfolio, etc.
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When I mention Dave’s Killer Bread, few people know what company I’m talking about, but those who do respond with an almost cult-like affection. If you’re not familiar with it, Dave’s Killer Bread is the reincarnation of a decades-old family bakery out of Portland that has seen a meteoric rise in profits, fame and opportunity, mostly thanks to the introduction of Dave Dahl.
